Trifecta is your Agentforce Partner
Implement Agents Swiftly and Confidently with Trifecta
We offer services to support your journey with Agentforce. For those curious about Agentforce, our Readiness Assessment will help determine if your data is suitable for the tasks you have in mind. If you are ready to implement Agents, our Agentforce Rapid Start will get you up and running quickly.
About Agentforce
What is Agentforce?
Agentforce is Salesforce’s platform for building, customizing, and deploying autonomous agents. Your business can leverage these agents by assigning them specific tasks to fulfill. With overwhelmed workforces and rising customer expectations, agents can alleviate some of the pain from low-value and time-consuming tasks that your team manages.
What Makes Up an Agent?
Agents operate based on 5 attributes. First is their Role. This is the job that the Agent will do for your team. Second is Data which is the knowledge that the Agents are able to access to complete their work. Their Actions make up attribute three. These are the capabilities granted to the Agent and the goals that it strives to achieve. Fourth is Guardrails, which sets restrictions on what the Agent does. Finally, Agents are defined by the Channel in which they are set to work. All five attributes are built on a secure layer of trust.
Why Should I Use Agents?
Efficiency
Agentforce can increase efficiency by automating tasks and providing real-time data
Scalability
Agentforce can scale to meet the needs of growing businesses
Customer Satisfaction
Agentforce can improve customer satisfaction by handling inquiries, troubleshooting issues, and making recommendations
Human-AI Collaboration
Agentforce can help humans and AI work together more effectively
Seamless Integration
Agentforce integrates with Salesforce Customer 360, allowing agents to access customer data from across the business
Our Agentforce Services
Agentforce Rapid Start
- Use Case Discovery
- Enabling Agentforce Features
- Configuring the Agent
- Fine Tuning a Standard Topic
- Enabling Standard Actions
- Deploying the Agent to Experience Cloud
- Configuring Omni-Channel Agent Routing
Agentforce Readiness assessment
- Prerequisite Q&A
- Org Walkthrough & Use Case Discussion
- Trifecta's Analysis
- Readout Meeting with Findings
Why Choose Trifecta?
With years of experience in Salesforce consulting and implementation, we bring unparalleled expertise to every project.
At Trifecta, integrity is at the core of everything we do. We prioritize transparency, honesty, and trust in our client relationships.
As a certified Salesforce partner, we adhere to the highest standards of quality and excellence in delivering Salesforce solutions.
We understand that every business is unique. That's why we tailor our services to meet your specific needs, ensuring a solution that fits like a glove.
From initial consultation to ongoing support, we're with you every step of the way, providing comprehensive support throughout your Salesforce journey.
Trifecta Elevates Industry Standards as Leading Voice in Salesforce, Integral to Multiple Partner Advisory Boards.
